EZ TradeSigns Terms & Conditions
NOTE: EZ TRADESIGNS RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT PRIOR NOTICE. YOUR CONTINUED USE OF THIS SITE IS AND SHALL BE DEEMED TO BE YOUR AGREEMENT TO BE BOUND BY ANY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES
ELECTRONIC COMMUNICATION
Your use of this Website constitutes your agreement and consent that EZ TradeSigns may communicate with you electronically for all purposes. This includes all legal and notice requirements. Such electronic communications may take the form of postings to this Website and/or e-mails forwarded to the e-mail address you provide when you register with EZ TradeSigns.
Electronic documents that are established and maintained in the ordinary course of business shall be admissible in judicial, arbitration, mediation or administrative proceedings to the same extent as other records in written form that are similarly established and maintained in the ordinary course of business.
SITE USE
You are being provided with a limited license to use this Website and Site Content solely for the purpose of assessing the product and service offerings on the Website, and placing orders for the products and services offered by EZ TradeSigns via this Website. You are not conveyed any right or license by implication, estoppel, or otherwise in or under a patent, trademark, copyright, or proprietary right of EZ TradeSigns.
EZ TradeSigns may terminate your use of or access to this Website if you make or permit any unauthorized use of this Website or the information, Site Content, services, products and materials contained in or offered through this Website. Such actions by you may also violate applicable law including, without limitation, copyright laws, trademark laws (including trade dress), and communications regulations and statutes. We reserve the right to have all violators prosecuted to the fullest extent of the law.
Registration
In order to take advantage of the full functionality of this Website and to order products and services it will be necessary for you to register and establish a membership account with EZ TradeSigns. In the event that updated, new, additional and/or enhanced features are added to this Website, previously registered users will not generally be required to re-register, however, you may be required to re-acknowledge these Terms and Conditions and/or other terms and conditions that may accompany these new features, updates and/or enhancements.
You agree that you will immediately notify EZ TradeSigns in the event you become aware of any unauthorized use of your user ID and password.
Customer Provided Content
For certain product and service offerings you may elect to electronically upload or otherwise submit data, text, photographs, graphics, messages or other materials (collectively, "Customer Content") to EZ TradeSigns for inclusion in print products. You understand and agree that you (and any other person from whom it may have originated) are solely responsible for all Customer Content. When you upload, or otherwise provide Customer Content to EZ TradeSigns you warrant and confirm that you either own the copyright to or have permission to copy any documents, text, graphics, photographs, etc., that you submit for inclusion in the print process, and you agree to defend, indemnify and hold EZ TradeSigns and its officers, directors, employees, shareholders agent and affiliates, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgment or reasonable settlement offer resulting from any such suit, demand or claim, and to pay any attorney's fees incurred by EZ TradeSigns in defending against such suit, demand or claim.
EZ TradeSigns does not maintain Customer Content indefinitely. Customer Content uploaded to the Website with an associated order will be kept on file for a period of up to fifteen (15) days.
You acknowledge that EZ TradeSigns does not pre-screen Customer Content, but that EZ TradeSigns reserves the right to do so at any time and that EZ TradeSigns and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Customer Content and/or to refuse to fulfill a print job or order that violates these Site Terms or that may otherwise be objectionable. You further acknowledge and agree that EZ TradeSigns may preserve Customer Content and may also disclose Customer Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Site Terms; (c) respond to claims that the Customer Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of EZ TradeSigns, its employees, users and the public in general.
Use of Design Tools
The design tools available on this Website are made available to all users of the Website. In the event you create a design, such as a sign, emblem or logo, you do not obtain any right or claim to any of the individual design elements made available through this Website that enabled the creation of the design, and these design elements are and will continue to be the property of EZ TradeSigns (or the licensor if applicable) and will remain freely available to other EZ TradeSigns customers. Your use of the Site Content provided on this Website and/or the creation of products or materials using such Site Content does not create joint authorship, joint ownership, works made for hire, or any other interest of any kind, with EZ TradeSigns in or regarding such Site Content.
Uploaded Content Requirements
We strongly recommend that content uploaded to EZ TradeSigns for print fulfillment is:
At a minimum of 300 DPI at 1:1 ratio (or 100%). Content that does not meet this standard may experience print or images that are fuzzy, pixelated or otherwise distorted for which EZ TradeSigns does not accept any responsibility. We reserve the right to reject content that does not meet this standard, but we do not assume any obligation to verify that the content meets this criterion.
Designed in CMYK and uploaded to EZ TradeSigns in CMYK with no embedded colour profile. (You may upload in RGB or some other standard if you choose, however, the colour will be converted and EZ TradeSigns is not responsible for any inaccuracy or colour shift that occurs as a result of the conversion).
Colour Quality
EZ TradeSigns guarantees that its prints will meet CMYK industry standards. We cannot guarantee "match-print" colour fidelity and cannot prevent slight colour shift throughout an order. Because we cannot control the colour reproduction of a customer's computer monitor, we cannot guarantee that the actual print colour will precisely match any preview as it appears your monitor. EZ TradeSigns is not responsible for any colour shift in converted photographs (RGB images) with black, near black, or gray tones. Colour shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. Please note that the application of UV coating may have an effect upon or change the appearance of printed colours. EZ TradeSigns is not liable for the final colour appearance of a UV coated product.
Production Turnaround Time
EZ TradeSigns's standard turnaround is dependent on the product ordered; if you do not specify otherwise you will be charged for standard turnaround for the relevant product.
Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed.
For your convenience, depending on the product ordered, EZ TradeSigns offers a variety of different production turnaround times. Not all of the following turnaround times are offered on every product; the available turnaround times will be listed with product as part of the order process.
Order Approval/ Proofing
EZ TradeSigns has and assumes no obligation to proof or otherwise review the content or layout of your order. Even if an EZ TradeSigns customer service representative has inquired as to the attributes of one of your prior orders, you are not entitled nor should you assume that EZ TradeSigns will review any other order you place. Orders are printed in their "as submitted" form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. EZ TradeSigns DOES NOT make any changes on customer files. Once you submit an order to the print process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. EZ TradeSigns will assume that you have verified the spelling, grammar, content and layout, etc. are all correct and it will not accept any liability for errors such as misspelling, graphics, grammar, damaged fonts, punctuation, transparency, overprint, improper layout, bleeding, erroneous cut or fold lines, die lines or crop marks, sizing, etc.
EZ TradeSigns does not provide proofs of any order unless the customer requests it as part of the order process and it is an option available for the product. If you request a proof then it is your responsibility to verify the proof against the original (and to correct any spelling or grammatical errors, etc).
If a proof is requested, then your job will not be processed or deemed production ready until you have approved the proof in writing. Please be aware that this may impact the job turnaround time.
Promotions, Special Offers and Discount Coupons
From time to time EZ TradeSigns may offer promotions and special offers identified by a Coupon Code. Each Coupon Code will have different requirements and rewards. Typically, you will receive a Coupon or an email that contains the Coupon Code. If you receive a Coupon or email that contains a Coupon Code, please read it carefully -- all requirements stated in the Coupon or email must be met in order to receive or take advantage of the promotion or special offer. Unless otherwise stated all Coupon Codes are limited to one-time use and are limited to current EZ TradeSigns account holders in good standing.
Promotions and special offers may be limited to certain account holders (e.g., they may be limited to loyalty levels or the terms may vary by loyalty level).
To take advantage of a promotion or special offer, enter the Coupon Code in the applicable field when placing an order. Not all products are eligible for promotions and special offers. If a Coupon Code does not function when entered, it means the product at issue does not qualify for the promotion or special offer; this determination is final.
A Coupon Code may not be combined with any other promotion, special offer, discount or reward offered by EZ TradeSigns (including Rewards Points redemption). If you enter a Coupon Code or take advantage of a promotion, special offer, discount or reward (including Coupon Codes issued for Rewards Points redemption), you will not be able to enter another Coupon Code or take advantage of any other promotion, special offer, discount or reward.
Coupon Codes only apply to products ordered through EZ TradeSigns's website; they may not be used in conjunction with the purchase of products sold by or under the brands of third parties (including, EZ TradeSigns affiliates and/or websites linked to any existing EZ TradeSigns website). Coupon codes can not be applied to custom orders.
Coupon Codes cannot be used to pay for taxes, shipping and handling or other charges. If the promotion or special offer has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.
Promotions and special offers are only valid for a limited time. They will expire on the date or within the timeframe specified in the offer. If no date or timeframe is specified, a promotion or special offer is valid until the end of the month is which the Coupon Code is first eligible for use.
Coupon Codes (and the Coupons or emails that contain them) are not for resale, have no independent cash value, are not redeemable for cash, and will not be replaced if lost, stolen or deleted.
Coupon Codes will not be retroactively applied against orders already placed with EZ TradeSigns.
If a Coupon Code is used and the entire order is cancelled or rejected, or if you return all items in the order then, subject to the terms of our
Order Cancellation
A print order can be canceled at any time prior to it entering into production. If you cancel an order prior to it entering into production a EZ TradeSigns Customer Service representative will inform you of any cancellation charges incurred. (Please allow at least 10 business days for any refunded monies to be credited to your account). A print order cannot be canceled and no refund will be given once it has entered into production or any process thereafter. No refunds are issued for Logo and Graphic design services. All cancellations must be completed through this website by accessing your Pending Orders. If you do not see a button for cancellation, the job has gone into production and cannot be canceled.
INTELLECTUAL PROPERTY
Copyright Ownership. This Website, the Website layout and design, and all Website page themes and skins are the property of EZ TradeSigns and are protected by U.S. and international copyright laws. All content of the Website, including without limitation, HTML text, graphics, other files, code, software layout, designs, forms, templates, artwork, photographs, images, document layouts, text, fonts, music, software tools, and other information, either alone and/or as compilation thereof (collectively, the ‘Site Content"), constitutes the copyrighted property of EZ TradeSigns or of those parties from whom EZ TradeSigns has licensed such property, and is protected by United States, international and other laws. EZ TradeSigns reserves all rights in and to this Website and the Site Content worldwide. Your use of this Website and/or any Site Content does not convey to you or any other person an interest of any kind to the Site Content. EZ TradeSigns reserves the right to add to, delete from, or modify any part of the Site Content at any time without prior notice.
Cancellations and Refunds:
Eztradesigns and its affiliated company will not refund any money for the orders that were shipped or were cancelled after the order was being processed.